Introduction

illipsis Pty Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information when you use our apps, services, and website.

What Information We Collect

We may collect the following types of personal information:

• Personal Information: When you register an account or use our services, we may collect personal information such as your name, email address, and phone number.

• Usage Data and Analytics: We may gather information about how you use and interact with our apps, services, and our website, including IP address, browser type, pages visited, and device information.

• Crash Reports: We capture information about how our apps perform and any crashes.

• Location Data: If you grant permission in an app, we may capture location data.

• Content: Any documents and other content that you upload and ask us to store on your behalf.

How We Collect Your Information

We collect information:

• Directly from you (e.g. when you sign up and create an account, fill out forms, or send support requests to us).

• Automatically through your usage of the app (e.g. analytics tools, error logs).

We may also use third-party services such as:

• Firebase (authentication, database, analytics)

• Apple (App Store analytics, iCloud sync, Sign in with Apple).

These providers may collect data as governed by their own privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and operating the app and services you are using

• Improving performance and user experience

• Personalising your experience

• Communicating with you, including support and information about updates

• Analysing usage trends and optimising our apps, services, and website

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• To service providers and partners who help deliver our services

• To comply with legal obligations or respond to legal requests

• To protect our rights, property, or safety, or the rights, property, or safety of others

• In connection with a merger, acquisition, or sale of assets

Storage and Data Security

We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Data may be stored on servers located outside of Australia, including the United States (e.g. Firebase and other cloud platforms).

Your Rights and Choices

You have the right to:

• Access and update your personal information

• Opt-out of receiving promotional communications

• Request the deletion of your account and data

Data and Image Processing

When users ask us to process their data and/or images, that data is sent securely to our servers for temporary processing. As part of this process, the data and/or image may be shared with trusted third-party AI providers, specifically OpenAI and Google Gemini, solely for the purpose of generating the requested output.

Photo Effects

When users ask us to apply image effects to a photo, the photo is used only momentarily during processing and is not stored or retained afterward. No photo data is used for training purposes or shared beyond the processing task. We will only store (i.e. save) a photo on our servers where you have an account within the app/service you are using with us and have asked us to store that content for you.

Links to Other Sites

Our apps, services and website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our apps and/or services are not intended for children under the age of 13. In the case we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Third-Party Services

We may use Google Firebase to help provide key functionality in our apps, including user authentication, cloud data storage, analytics, crash reporting, and performance monitoring. Firebase may collect and process your data in accordance with their own privacy policies. For more information, please review Firebase's privacy documentation at: https://firebase.google.com/support/privacy.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at team@illipsis.com and we will get back to you.